In addition to the season, major businesses have launched a variety of promotional activities, including summer clothes, sandals and other commodities most fiery. According to statistics from the Consumer Protection Committee of Pudong New Area, many consumers are eager to purchase seasonal products while ignoring the quality of their products and after-sales services, causing many complaints.

Shoes can not enjoy the "three guarantees" season

The citizen of the public said that she purchased a pair of cool leather shoes during a large-scale promotion. Unexpectedly, the newly purchased sandals have only been worn once or twice and have been severely degummed. Invoice Sun ** to find a replacement. Although the company immediately promised to replace the goods, but it has entered the early autumn, Sun ** this year is no longer possible to wear. Sun ** is worried about: "If quality problems occur again next year, what should I do?" According to "the quality of leather shoes / travel shoes," the "three guarantees" stipulates: "The leather shoes / leather travel shoes three bags period is three months, non- Leather fabric shoes for two months." According to Sun **'s projections, "three guarantees" period to sell leather shoes, leather travel shoes from the date of the invoice calculation, her leather shoes until the next year to wear, already exceeded "three "Package" deadlines will not be guaranteed if similar quality issues arise again.

According to the staff of the Pudong New Area Consumer Protection Committee, when dealing with seasonal product complaints, due to the fact that there are products that cannot be used or can not be worn during the season, the after-sales service has not become a focus of complaints. After purchasing seasonal goods, consumers generally do not use them immediately. They can only wait until they are suitable for seasonal reuse. Some products are running out of the “three guarantees” period during the waiting period of consumers. Ultimately, consumers can only bear shopping risks.

Poor quality products posing as “Selling half price for the whole product” and “100 points minus 300”... Whenever there is a season, the malls in the streets and alleys have advertised “big bleeding” and “jumping prices” to attract consumers. buy. In the seasonal sales process, merchants sold inventory goods at a low price, and consumers also benefited from it. However, the Pudong New Area Consumer Protection Committee pointed out that there are also some businesses in the seasonal promotion in the name of the "season sale" banner, the warehouse in the slow sales of goods, poor quality products and other quality of goods are included in the seasonal goods, these low-cost goods sometimes Even the cost of the product itself is not enough, and consumers who are unaware of the problem can only get bored if they do not find the problem in time.

The staff of the Consumer Protection Committee reminded the public that they should go to regular shops to buy regular products for the purchase of seasonal products. Consumers should look for product labels, see the name of the product, the name of the factory, the site of the product, and the product ingredients. Clothing products should pay attention to Clear fabric composition, quality grade, washing marks, etc.

Discounted products can also be returned. Pudong New Area Consumer Protection Committee staff told the Commercial Daily reporters, from the perspective of the complaints dealt with over the years, every quarter of the discount period, there are always some businesses make unreasonable requirements, damage to consumer rights.

According to reports, when some merchants sell products during the seasonal season, they often use the “seasonal discounted goods are not refundable”, and do not provide invoices, warranty cards, and other commodity certificates. Some uninformed consumers think that low-priced goods are not. Consciousness of your legitimate rights and interests has been damaged.

At present, seasonal products attract more and more consumers with their cheap prices, and the seasonal goods market is booming. The Consumer Protection Committee reminds the public that purchasing off-season goods requires scientific consumption and rational consumption. According to their actual needs to buy, not only for cheap prices, but also depends on the quality and performance of goods; pay attention to seasonal goods "three guarantees" deadline, try to avoid quality risks; purchase seasonal goods to obtain invoices, credit cards and other shopping vouchers .

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